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Cookies Policy
This Cookies Policy explains how Cafe Casino uses cookies and similar technologies when you visit or use our website. It describes the types of information these technologies may collect, why they are used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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About cookies and similar technologies
Cookies are small text files that websites place on your computer, phone, tablet, or another internet-connected device. They allow a website to recognise a device, remember information about a visit, and support features that make the website easier to use. Similar technologies, such as pixels, tags, local storage, software development kits, and device identifiers, may perform comparable functions. In this policy, we use the word cookies to refer to cookies and similar technologies unless a separate distinction is needed.
Table of contents
Cafe Casino may use cookies when you browse our website, create or access an account, use online gaming services, interact with our content, or contact us through available online channels. Some cookies are placed by Cafe Casino, while others may be placed by service providers that help us operate, secure, measure, or improve the website. Information collected through cookies may be combined with other information handled under our Privacy Policy.
Cookies do not normally contain information such as your account password in plain text. However, cookie identifiers may be linked to information about your browser, device, preferences, website activity, or account session. We treat information that can reasonably be associated with an individual in accordance with applicable privacy requirements and our Privacy Policy.
First-party and third-party cookies
First-party cookies are set by the website you are visiting. They may be used to keep you signed in, remember a preference, maintain a secure session, or provide a requested service. Third-party cookies are set by a provider operating on or through the website. These providers may support functions such as security, performance measurement, fraud prevention, embedded content, customer support, or advertising measurement. Third-party providers may process information under their own privacy notices, and their use of cookies may be subject to their own settings and policies.
Cookies may also be classified by how long they remain on your device. Session cookies are normally removed when you close your browser or when the session ends. Persistent cookies remain for a set period or until you delete them. The length of time may differ depending on the purpose of the cookie, technical requirements, and the settings applied by the relevant provider.
Types of cookies we may use
The cookies used on the website may vary depending on the pages or services you use, the device and browser you choose, and the preferences you select. The main categories are described below. A cookie can sometimes support more than one purpose.
- Strictly necessary cookies: These cookies support essential website functions. They may help with account access, secure sessions, navigation, load balancing, fraud prevention, age or location checks where required, and the operation of gaming or transactional features. The website may not work properly without these cookies, so they may not be available for opt-out through ordinary preference tools.
- Functionality and preference cookies: These cookies remember choices you make, such as language, region, display settings, or other preferences. They can help provide a more consistent experience and reduce the need to repeat the same selections during later visits.
- Performance and analytics cookies: These cookies help us understand how visitors use the website, including which pages are viewed, how visitors move through the website, whether content loads correctly, and where technical problems may occur. The information is generally used to measure and improve website performance rather than to identify visitors directly.
- Security and risk-management cookies: These cookies may help identify unusual activity, protect accounts and services, detect automated abuse, reduce fraud, and support the safe operation of the website. They may be used alongside other security controls and information.
- Advertising and marketing cookies: Where used and where applicable, these cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content, or make marketing more relevant. They may be set by Cafe Casino or by selected advertising and measurement providers. These cookies are generally subject to available consent and preference controls.
- Social media and content cookies: Some pages may include features or content provided by other services. Those services may use cookies or similar technologies when their content is displayed or used. You should review the relevant provider's privacy information for more detail.
We may also use cookies to remember whether you have viewed a notice, selected a preference, or completed a particular step. These functions can help avoid showing the same message repeatedly and can support a smoother website experience. A preference cookie does not necessarily identify you by name, but it may be associated with your browser or device.
The availability and purpose of particular cookies may change as website features, security measures, analytics tools, and service providers change. The cookie notice or preference tool displayed on the website may provide more current information about the categories available at the time of your visit.
Your cookie choices and browser settings
When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept optional cookies, reject optional cookies, or select categories individually. Your choices may be stored in a preference cookie so that the website can remember them. If you clear your browser data, use another browser, or change devices, you may be asked to make your choices again.
You can also manage cookies through the settings in your web browser. Most browsers allow you to view, delete, block, or restrict cookies. You may be able to block third-party cookies, allow cookies only for selected websites, or receive a warning before a cookie is stored. The steps vary between browsers and devices, so you should check the help or privacy settings for the browser you use.
- Blocking all cookies may prevent some pages, account features, security functions, or gaming services from working correctly.
- Deleting cookies may remove saved preferences and may sign you out of accounts or reset parts of your website experience.
- Changing browser settings may affect other websites, not only Cafe Casino.
- Opting out of advertising cookies does not necessarily mean that you will see no advertising. It may mean that advertising is less tailored to your interests.
- Some providers offer separate tools for managing analytics, advertising, or social media technologies. Using a provider's tool may change how that provider collects information across websites and services.
If you use more than one device or browser, you may need to set your preferences separately on each one. Cookie choices do not replace account, marketing, or communication preferences that may be available through your account settings or other controls. They also do not remove information that has already been collected lawfully. Requests about personal information are handled under our Privacy Policy and applicable privacy requirements.
Cookies required for account and gaming services
Some cookies are needed to maintain a secure session, remember account activity, process requested actions, and protect the website from misuse. If you disable or delete these cookies, you may be unable to sign in, access parts of the website, use certain gaming features, or complete a transaction. You may also be asked to complete additional security or verification steps.
How cookie information is used
Information collected through cookies may be used to provide and maintain the website, remember settings, support account and session functions, improve navigation, monitor performance, investigate errors, protect users and services, prevent fraud, and understand how our content is used. Where permitted, it may also be used to measure marketing activity or support communications about our services. We aim to use information for legitimate and proportionate purposes and to limit access to people and providers who need it for those purposes.
Depending on the cookie and the service involved, information may include an IP address, browser type, operating system, device characteristics, language, approximate location, referring website, pages viewed, links selected, dates and times of activity, session information, and technical events. Information used for analytics may be aggregated or combined with identifiers so that trends can be measured. Some cookies may be linked to an account or device where this is necessary to provide a requested service or maintain security.
Cafe Casino may use service providers to host, secure, analyse, support, or improve the website. These providers may access cookie-related information only as needed to perform services for us or as otherwise permitted by applicable law. Some providers may process information outside Australia. Further information about the handling, use, disclosure, storage, and protection of personal information is set out in our Privacy Policy.
Gambling, age and location controls
Some website functions may use cookies or similar technologies to support account security, age-related processes, location-related checks, responsible gambling tools, or compliance controls. These technologies may be necessary for a requested service or for the safe and lawful operation of the website. Disabling them may prevent access to some features or require additional checks. Cookies are not a substitute for any identity, age, location, or account verification process that may apply.
Cookie information may also help us understand whether a device has interacted with a particular notice or website feature. This can support the presentation of responsible gambling information, account messages, security warnings, and other important service communications. The use of cookies does not change your responsibility to comply with the terms that apply to your account and use of the website.
Privacy, security and third-party services
Cookie-related information may be handled by Cafe Casino and by providers that perform services on our behalf. Depending on the purpose, providers may assist with hosting, website performance, analytics, customer support, fraud detection, security, communications, or advertising measurement. We expect service providers to handle information in accordance with their contractual obligations and applicable requirements.
Third-party websites, applications, advertisements, social media features, and embedded content may use their own cookies or similar technologies. Cafe Casino does not control every cookie used by an external service. If you follow a link to another website or interact with third-party content, you should review that provider's privacy and cookie information before continuing.
We take reasonable steps to protect information from unauthorised access, misuse, alteration, or disclosure. No internet transmission, website, device, or storage system can be guaranteed to be completely secure. You should keep your devices and browsers updated, use appropriate security settings, and avoid sharing account credentials or sensitive information through unsecured channels.
More information about personal information, legal bases where relevant, disclosure practices, data retention, overseas handling, and privacy rights is available in our Privacy Policy. If there is any inconsistency between this Cookies Policy and the Privacy Policy about the handling of personal information, the Privacy Policy should be read together with the other applicable terms and notices.
Changes and questions
We may update this Cookies Policy when our website, technology, service providers, legal obligations, or cookie practices change. The updated version will be made available on this page, together with a revised date or other indication where appropriate. You should review the policy from time to time so you understand how cookies and similar technologies are used. If a change requires your consent, we will provide an appropriate notice or preference option.
If you have a question about this Cookies Policy, want more information about a cookie, or wish to raise a privacy concern, please use the current contact or support channel made available on the Cafe Casino website. When making a request, provide enough information for us to understand the issue, but do not send passwords, payment details, or other sensitive information unless it is specifically requested through a secure process.
This policy is intended to explain the general use of cookies on the Cafe Casino website. Cookie names, providers, and purposes may change as website features and technical services change. The cookie notice or preference tool shown on the website may provide more current information about the categories available at the time of your visit.
- Review the cookie notice when it appears and select the preferences that suit you.
- Use your browser settings if you want to delete or restrict cookies already stored on your device.
- Check your settings again after changing devices, browsers, or browser data.
- Read our Privacy Policy for information about the wider handling of personal information.
- Contact us through the current support channel on the website if you have a question or privacy concern.
