Terms & Conditions

1. General terms and eligibility

Cafe Casino provides online casino services and related website content subject to these Terms & Conditions. These terms apply to the website, mobile experiences, games, account services, promotions and any other services made available by Cafe Casino from time to time. Additional rules may apply to particular games or offers. Where additional rules apply, they form part of these terms and will be shown before or during the relevant activity.

You may use Cafe Casino only where online gambling is lawful for you and where the services are available. You are responsible for checking the laws that apply in your location before accessing the website. Cafe Casino may restrict or refuse access to persons in certain jurisdictions and may use technical or account controls to enforce those restrictions.

• You must be at least 18 years old and legally able to enter into a binding agreement.
• You must provide accurate, current and complete information when registering or using an account.
• You must use the website only for personal entertainment and not on behalf of another person or organisation.
• You must not use Cafe Casino if you are self-excluded, barred, restricted by law or otherwise not permitted to gamble.
• You must comply with all applicable laws, these terms and any instructions shown on the website.

Cafe Casino may ask you to confirm your age, identity, address, payment ownership or source of funds. Verification can be required before an account is fully activated, before certain transactions are processed or before funds are released. You must provide documents or information that are genuine, readable and relevant to the request. If verification cannot be completed, Cafe Casino may limit account functions, suspend activity or close the account in accordance with applicable requirements.

Acceptance and interpretation

By selecting an acceptance option, opening an account, depositing funds or placing a wager, you agree to these terms. If you do not agree, you must not use the website. References to 'we', 'us' or 'our' mean Cafe Casino, while 'you' and 'your' mean the person accessing the website or holding an account. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

3. Deposits, wagers and withdrawals

You may deposit funds only using payment methods available through the website and only where you are authorised to use the relevant method. Deposits must be made for your own account. Cafe Casino may decline, delay or reverse a transaction where it cannot be verified, where the payment provider rejects it, where the method is not supported or where additional checks are required.

You should check all transaction details before confirming a deposit or wager. Once a wager has been accepted, it will normally be treated as final unless the applicable game rules, a technical issue, an obvious error, a legal requirement or another provision of these terms requires a different outcome. You are responsible for reviewing the stake, game, selection and other details before confirming.

1. Only cleared and available funds may be used for wagering.
2. A wager may be rejected, cancelled or voided if it was placed after an event or game should have been suspended, or if a technical or administrative error affected acceptance.
3. Game outcomes are determined by the relevant game system and rules. Results may be displayed in the account history or on the website.
4. Winnings, balances and transaction records may be reviewed for accuracy, security and compliance purposes.
5. You must not deposit funds with the expectation that gambling will solve financial difficulties or provide a guaranteed income.

Withdrawal requests may be subject to identity, payment, security and responsible gambling checks. Cafe Casino may return funds through an approved payment method connected with your account or request further information before processing a withdrawal. The available methods, processing arrangements, minimums, fees and other conditions may vary and will be shown through the website where relevant. You should not assume that every deposit method can be used for withdrawals.

You remain responsible for checking your account balance and transaction history. If you notice an incorrect balance, an unfamiliar transaction or a possible technical issue, you should stop using the affected feature and raise the matter through the available support process. Cafe Casino may correct obvious errors and may adjust a balance where a credit was applied incorrectly.

Game and technical interruptions

The website or a game may occasionally be unavailable because of maintenance, updates, connectivity problems, payment provider issues or events outside Cafe Casino's reasonable control. If a game is interrupted, the relevant game rules and system records will be used to determine the status of a wager where possible. Cafe Casino does not guarantee continuous availability, uninterrupted access or that every feature will operate on every device.

5. Responsible gambling, privacy and changes

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Only gamble with money you can afford to lose and set limits before you play. Take regular breaks, avoid gambling when upset or under the influence of alcohol or other substances, and never chase losses. If gambling is affecting your finances, relationships, work, health or wellbeing, stop and seek support from an appropriate Australian service or qualified professional.

• Use available deposit, spending, time or loss limits where offered.
• Consider a temporary break or self-exclusion if you need distance from gambling.
• Do not borrow money, sell possessions or use essential household funds to gamble.
• Talk to someone you trust if you are concerned about your gambling.
• Read the responsible gambling information on the website before using the services.

Cafe Casino collects, uses, stores and discloses personal information as described in its Privacy Policy and as permitted or required by law. Information may be used for account administration, identity verification, payments, security, fraud prevention, responsible gambling, customer support, legal compliance and service improvement. By using the website, you acknowledge that relevant information may need to be shared with service providers, payment providers or authorities where this is lawful and necessary.

Changes to these terms

Cafe Casino may update these Terms & Conditions when services change, legal requirements develop, security improvements are introduced or operational adjustments are made. The updated version will be published on the website with an updated effective date where appropriate. You should review the terms regularly. Continued use of the website after an update means that you accept the revised terms. If you do not accept a change, you must stop using the services and may request account closure, subject to applicable requirements.

Liability and applicable law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law. To the extent permitted by law, Cafe Casino is not responsible for losses caused by your breach of these terms, misuse of the website, inaccurate information supplied by you, problems with your device or connection, unauthorised access caused by your failure to protect account details, or events outside reasonable control.

These terms are intended to operate consistently with the laws and requirements that apply to the relevant service and your location. Any dispute should first be raised through the available account or support process so it can be reviewed. Nothing in these terms prevents you from exercising rights available to you under applicable Australian consumer or gambling laws.